Quality policy

The company management, aware of the importance and necessity of demonstrating and documenting to its customers the ability to consistently provide products and services that comply with the required and applicable mandatory requirements, considers it appropriate to maintain a quality management system overseeing all company activities aimed at achieving the above-mentioned objectives, in accordance with the UNI EN ISO 9001 standard.

The core values of the company quality policy are:

• customer satisfaction as the primary evaluation of our performance
• the quality of the products offered, understood as compliance with standards, their intrinsic safety, and delivery to the customer in the agreed quantities and within the agreed timeframes
• the satisfaction of external interested parties (“external stakeholders”): suppliers, the community in which the company operates, governments and institutions, and associations
• the involvement of all company personnel in the quality policy, promoting a climate of inclusion, constructive collaboration, and continuous training
• the use of effective tools and proven methodologies as fundamental elements to ensure proper service delivery
• the continuous improvement of the quality management system through process monitoring, periodic definition of objectives, management review, and corrective actions
• risk management at all levels: in strategic decisions, project management, and the execution of commercial and operational activities
• positive economic results

To implement the above-mentioned values, the company considers the following actions necessary:

1. develop relationships based on professionalism, a spirit of collaboration, and mutual trust
2. promote information sharing, training, and participation at all company levels
3. promote a sense of responsibility, productivity, and efficiency
4. comply with occupational health, safety, and environmental regulations
5. share success with all stakeholders (internal and external)

The company undertakes to disseminate this document at all levels of the organization (display within company premises, distribution to customers and suppliers, publication on the company website).